Privacy Policy

Information We Collect

When you use SendGo9ja as a customer, vendor, or rider, we collect the following information:

• Account information (name, email, phone) when you register
• Business details for vendors (business name, address, operating hours)
• Product information from vendor catalogs (names, prices, descriptions, images)
• Delivery addresses and order details for order fulfillment
• Payment information processed securely through our payment partners

What We DON'T Access

How We Use Your Information

We use your information to:

• Process and fulfill orders between customers and vendors
• Provide real-time order tracking and delivery updates
• Manage vendor product catalogs and inventory
• Coordinate rider assignments and delivery logistics
• Process payments and handle settlement between parties
• Send service updates, support communications, and platform notifications

User Types & Data Handling

SendGo9ja serves three types of users, each with specific data handling practices:

• Customers: We collect delivery addresses and order history to provide service
• Vendors: We store business information and product catalogs to enable sales
• Riders: We collect location and delivery data to coordinate logistics

Data Security

We use industry-standard security measures to protect your data. All connections to our platform are encrypted and secure. We never store sensitive payment information and comply with data protection regulations.

Your Rights

You have the right to:

• Access your personal and business data stored on our platform
• Correct inaccurate or incomplete data
• Delete your account and associated data at any time
• Object to or restrict processing of your data
• Data portability - receive your data in a structured format